Principal Transition Consultant

Do you thrive on leading complex technical change and ensuring services remain stable, secure, and fit for purpose? Then this is your opportunity to shape how East Sussex County Council safely delivers transformation—playing a pivotal role in strengthening resilience and enabling large-scale organisational change.

As Principal Transition Consultant, you will act as the professional lead for Service Transition Management, providing strategic and technical expertise to ensure solutions are effectively planned, governed and delivered. You will lead ITIL-based practices across IT & Digital, assuring change and release activity and guiding teams through complex transformation. This is a high-impact role, critical to maintaining service continuity and enabling major programmes such as the future Local Government Reorganisation.

We are looking for candidates who:

• Hold an ITIL qualification (Foundation level minimum, with relevant Practitioner certification)
• Has experience in Service Transition Management and ITIL best practice
• Have experience of IT governance within complex organisations, including designing and implementing controls and standards
• Can lead technical teams
• Are able to plan and deliver large-scale technical changes, releases, and transformation activity

Please download the job description and person specification for more information.

To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. When writing your supporting statement explain how you meet the following criteria in the person specification drawing on any relevant work/life experience, education or personal interests:

• ITIL and Service Transition Management experience
• IT governance and control design
• Leadership and team development
• Delivery of complex technical change

For guidance on how to write an application see our how to apply page and our statement on the use of AI.

Interviews will take place via Microsoft Teams unless you request an in-person interview. Interviews will be taking place during week commencing 03 August 2026. If you are unavailable on these dates let us know and we may be able to schedule an alternative date.

Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.

Unique selling point

• Play a pivotal leadership role in shaping how ESCC manages and governs technical change during a period of significant transformation
• Directly influence major programmes including Local Government Reorganisation
• Lead and develop a specialist transition team, building capability in a critical service area
• Work at the intersection of architecture, delivery and governance, with enterprise-wide impact

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.

For an informal discussion about this opportunity contact Nicky Wilkins, Head of Strategy & Architecture at [email protected] to request a MS teams call or phone call.

"I’ve worked with the council for over 10 years, and I stay here because I find it really rewarding. I know that I’m making a difference." - Joe, Information Analyst For sharing your expertise, choose East Sussex!

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to Work in the UK - GOV.UK (www.gov.uk).

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.