We are Blacks and have been since 1863. We live and breathe the outdoors, from simple walks and technical hikes to arduous expeditions and intrepid exploration. Our aim has always been to make the outdoors as accessible as possible to everybody, ensuring that they have the right clothing and equipment for wherever their adventure takes them. From our nautical based beginnings, we’ve grown to be one of the most recognisable names on the high streets in the UK. We’ve evolved to a point where our extensive range is available online, meaning we can equip like minded enthusiasts with the best clothing, footwear and equipment across the world. We live and breathe the outdoors, from simple walks and technical hikes, to arduous expeditions and intrepid exploration. Our aim has always been to make the outdoors as accessible as possible to everybody, ensuring that they have the right clothing and equipment for wherever their adventure takes them...
This is Blacks. Built in 1863. Original in nature.
Built on over 160 years of outdoor knowledge, today we use that experience to support how people move between the city and the outdoors - every day.
We curate clothing, footwear and equipment that balance function and style. Gear that works quietly in the background. Made for changeable weather, shifting plans and real life outside.
Our teams are informed, thoughtful and approachable. We value clarity over hype, expertise without ego, and doing things properly. If you care about good product, honest advice and helping people feel confident stepping outside, Blacks is where you need to be.
This is your moment. This is Blacks. Are you in?
At Blacks, we’re passionate about helping people get outside and make the most of every adventure. As a Store Colleague, you’ll be a key part of delivering a welcoming, knowledgeable in‑store experience every day, helping customers feel supported, confident, and excited about their purchase.
You’ll help keep the shop floor running smoothly by greeting customers with energy, maintaining well‑presented displays, and ensuring stock is always replenished. With a positive attitude, strong teamwork, and a commitment to great service, you’ll help uphold the high standards Blacks is known for — from presentation to customer experience.
If you’re ready to be part of a fast‑paced retail environment, bring enthusiasm to every shift, and grow your skills with the support of a close‑knit team, this role is a great opportunity to make an impact and build a strong foundation for your future career.
Hourly Rate - £12.81
Role Overview
At Blacks, we don’t just sell outdoor gear — we help people get outside and explore with confidence. As a Store Colleague, you’ll play an important role in delivering a great in-store experience every day, helping customers feel welcome, supported, and ready for their next adventure.
You’ll bring energy to the shop floor by greeting customers confidently, keeping displays well presented, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, strong teamwork, and a passion for the outdoors, you’ll help keep the store running smoothly and reflect the high standards we’re known for.
If you’re ready to step into a fast-paced retail environment, build your product knowledge, and be part of a supportive team, this is your opportunity to make an impact and grow your retail career.
Key Responsibilities
• Welcome customers with confidence and enthusiasm, offering friendly support and helping them find the right products for their needs.
• Use in-store systems to check stock, share product options, and support the full customer journey.
• Keep the shop floor clean, organised, and fully replenished — ensuring displays stay fresh and aligned with Blacks standards.
• Support day-to-day store tasks, including till duties, restocking, and following all safety and store guidelines.
Skills & Experience Required
• A positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
• Strong communication skills, with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks, and develop product knowledge in a supportive store environment.
• Flexibility to work a variety of shifts, including weekends, evenings, and busy seasonal periods.
Desirable Attributes
• A genuine passion for the outdoors and Blacks product range.
• Proactive attitude, with confidence in approaching customers and supporting sales opportunities.
• Strong attention to detail, ensuring the shop floor is always well presented and customer-ready.
• Self-motivated, with a desire to learn, improve, and progress within the business.
What We Offer
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues — regardless of background, identity, or lived experience — can thrive and contribute meaningfully.
As part of our successful and continually evolving company, you’ll be encouraged to embrace our core priorities: putting people first, staying connected to our customers, and delivering operational excellence. We are always exploring new opportunities for growth and welcome individuals who are passionate about making a positive impact every day.
We know our employees work tirelessly to make Blacks the success it is today and, in return, we offer some great benefits:
· Incremental Holiday Allowance
· Staff Discount on qualifying purchases across Group retail stores and online
· Exclusive Colleague Bike Discount scheme
· Discounted Gym membership
· Personal development opportunities to learn and develop at work
· Access to Apprenticeships and accredited qualifications
Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.
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