Admin Assistant - Haywards Heath, West Sussex

Specsavers. A household name and a Highstreet staple. And you could be part of the team.

As an Admin Assistant at Specsavers, you’ll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, booking appointments and diary management. The aim is to provide a top-notch administrative service that will support the store’s success.

Our store

Our Haywards Heath store sits in the heart of a vibrant shopping hub, surrounded by a wide mix of well‑loved retailers, cafés, and local businesses, many of which are located within The Orchards Shopping Centre. The area offers a lively and welcoming atmosphere, making it a great place for both customers and colleagues. The store has some on-site parking available, and public transport links are excellent, with regular train services connecting Haywards Heath to surrounding towns, as well as reliable local and regional bus routes providing easy access for commuters.

Our team

The Haywards Heath store is supported by a team of 18 dedicated colleagues who bring a great blend of experience, energy, and customer‑focused commitment to their roles. They work closely together to create a positive, supportive, and friendly atmosphere, ensuring customers feel welcomed and well looked after. With strong teamwork and a shared pride in delivering excellent service, the team plays a vital part in making the store an enjoyable place to both work and shop.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• £8.20 - £12.91 per hour
• Plus competitive team bonus
• Full Time - 40 hours per week
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is something you’re interested in, we do need you to have a few skills to get started as an Admin Assistant. These include:

• Previous experience in an administrative role preferred but not required
• Ability to prioritise tasks and manage competing deadlines
• Strong attention to detail and accuracy
• Clear and professional written communication (emails, letters, reports)
• Confident verbal communication with colleagues and customers
• Good telephone manner
• Positive, proactive attitude
• Strong customer‑service mindset

If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. Checked all the boxes? This job will close when it's filled, so don't delay, apply today!