Practice Administrator

Practice Administrator

Location: Brighton/Hybrid (UK working only)

Contract: Permanent

Hours: Full time, 37.5 hours per week

Salary: Circa £25,000 - £30,000 dependent on experience

About Itad

We are a global consultancy providing evidence, learning and strategy services to help solve complex challenges.

We aim to build a more equitable, sustainable, and secure world by helping organisations use evidence to learn and take action.

In fast-moving, complex environments, we create space to reflect, make sense of change, and enable informed decisions. Through evidence, insight, and learning, we unlock strategies for better performance and lasting change.

About the role:

The Practice Administrator provides operational and administrative support across the Practice, helping project teams, Practice leadership and business development activities run efficiently.

This is a varied role which offers the right candidate exposure to and experience across the full project lifecycle, from bid development through to delivery and close down. The role also supports the day to day running of the Practice, by maintaining our high quality systems and coordinating operational activities.

Success in this role comes from being organised, proactive and adaptable and the ability to manage competing priorities whilst maintaining excellent attention to detail.

Your responsibilities will include:

Project Delivery Support:

• Support the administration of projects throughout the project lifecycle, from mobilisation through to close down.
• Maintain accurate project information within Dynamics, ensuring project data is complete and up to date as directed by the Project Manager or Project Officer
• Lead the recurring and ad-hoc collection of relevant information for client reporting as requested by project teams.
• Coordinate project documentation, compliance requirements and client information requests
• Assist with monthly invoicing and billing administration in collaboration with the Finance team.
• Coordinate procurement and supplier administration where required
• Provide administrative support to project teams, including meeting coordination, formatting documents and note taking.

Business Development Support

• Support the preparation and submission of bids, proposals and expressions of interest
• Coordinate administrative activities throughout the bid process, ensuring deadlines are met.
• Prepare and maintain consultant CVs, project references and capability statements
• Maintain accurate bid opportunities and pipeline information within Itad CRM
• Support bid meetings by coordinating logistics, capturing actions and following up on agreed activities
• Assist with the identification of consultants and resource searches where required

Travel and Logistics

• Coordinate travel arrangements for project teams, ensuring bookings and documentation are completed efficiently
• Liaise with the Global Safety and Security team to ensure travel requirements are met.
• Support travel administration for high-risk deployments where required, following organisational procedures.

Practice Support

• Provide administrative support to the Practice including supporting the Practice Partner, Practice Lead and Commercial Practice Manager as necessary.
• Coordinate Practice meetings, agendas, actions and communications
• Support resource planning activities and maintain Practice records
• Assist with operational reporting, compliance activities and internal governance requirements.
• Maintain high standards of data accuracy across Practice systems
• Support continuous improvement by identifying opportunities to improve administrative processes and ways of working.

What we’re looking for:

You’ll be someone who enjoys bringing structure to high paced environments and takes pride in delivering high quality administrative support.

You’ll have:

• Excellent organisational and time management skills
• Strong attention to detail and a commitment to maintaining accurate information.
• The ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills
• Strong Microsoft Office skills and confidence learning new systems
• A collaborative approach and willingness to support colleagues across a wide variety of activities
• A proactive mindset with the confidence to identify issues and suggest improvements

Benefits

• A matched company pension up to 5% with a wide range of fund options.
• 26 days holiday per year, plus 3 flexible days and the option to purchase another 5 days, flexible bank holidays (you can take these whenever you wish) and the opportunity to buy holiday
• Hybrid and flexible working from anywhere in the UK
• Cycle to work scheme
• Itad Rewards: Offers up to 20% discount at over 100 UK retailers. There are savings on gym memberships, holidays, restaurants, cinemas, and gym memberships and an average of 5% discount on supermarkets - giving you the option to take advantage of the benefits which are most impactful for you.
• Discretionary bonus scheme

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

We are committed to equality and inclusion to empower people both within our organisation and through our work. We know that employees with diverse backgrounds, perspectives, and experiences make us a more effective and innovative company and we therefore welcome and encourage applications from interested candidates regardless of age, sex, gender identity, disability, sexual orientation, race, religion, or belief.

We are not able to support a work permit for this role so candidates must already hold the right to live and work in the UK independently.

Please note, we will be interviewing candidates on a rolling basis, early applications are encouraged.