Product Owner - Digital Product

Location: Hybrid – 3 days per week at VHQ, Crawley

Hours: 37.5 per week, Monday to Friday

Contract Type: Permanent

Salary: Competitive

Closing Date : 30th July 2026

In a nutshell

As the Lead Digital Product Owner at Virgin Atlantic Ltd, you will have the unique opportunity to shape and enhance our world-class digital products and customer journeys. Working in a multidisciplinary digital product team, you will contribute at every stage of the product lifecycle, connecting our strategy with our portfolio of digital products to drive innovation and deliver exceptional customer experiences across all touchpoints and channels.

Day to Day

Collaborate with the business and the team to convert thoughtful analysis and understanding into practical tasks for developers.

Apply customer insights, data analytics, and design expertise to ensure that product development meets customer needs and achieves desired outcomes.

Monitor product performance against established metrics and make necessary adjustments when required.

Foster strong relationships with key individuals and successfully navigate a collaborative work environment to align strategy and execution.

Support the development of efficient processes and digital development practices across the organization

About you

Demonstrable experience in digital product management

Proven track record of leading cross-functional teams and delivering successful digital products

Strong knowledge of Agile delivery methods and industry-standard tools

Experience with technologies such as Azure DevOps, Jira, Adobe Analytics, and Adobe Target

Strong ability to effectively manage and communicate with various individuals involved in the project

Demonstrated understanding of market trends and the ability to strategize product solutions to meet customer needs

Be yourself. Our differences make us stronger.

Virgin Atlantic are committed equal opportunities employers and positively encourage applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Diversity brings strength which is why we strive to provide an inclusive environment where individuality is celebrated, and we can ignite the potential of our forward-thinking mix of people.

Please be aware as part of our recruitment process we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role you have applied for. These may include application questions, video interviews or online testing. Please feel free to contact us at [email protected] if there are any reasonable adjustments to our process that you would like us to consider, for example use of hearing loops, sign language interpreter etc. Please don’t hesitate to reach out if there are any issues preventing you from being at your best during your application or assessment process. Any issues raised after your assessment is completed or once a decision has been made will be too late for us to consider within our process.